HughesNet Reviews
(Rated by 1880 users)
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Payment Methods
- Credit/Debit Cards
Payment Methods
- Verified Store VERIFIED
- Free shipping: Orders $50+
- In-store pickup: Ready in 2 hours
- 30-Day Returns
- Gap Good Rewards (4 brands)
Payment Methods
- Tops: $23 - $70
- Bottoms: $27 - $70
- Outerwear: $34 - $70
- Kids: $29 - $75
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Overall Rating
4.0
Base on 5 Reviews
Ratings by Feature
Ratings by Feature
- Return Policy5.0
- Shipping & Delivery4.0
- Price & Quality5.0
- Good Value5.0
Recent Customer Reviews (5)
Mirabelle Audet
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Breno Sousa
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Megan Whitehead
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David Moeller
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Evrard Poulin
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HughesNet Pricing
Leasing equipment
$15-20 per month
Purchasing equipment
$400-$550
Payment Methods
Accepted Payment Options:
Prices for items on Hughesnet.com vary widely depending on the type of clothing and promotions available. Typical price ranges include:
Credit/Debit Cards
Payment Process
- Payments can be made online during the checkout process.
- For HughesNet credit card payments, options include online payments, mail, or phone calls, but in-store payments are not accepted.
Refund Information
Refunds for returns will be processed back to the original payment method used during the purchase.
HughesNet Pros & Cons
Pros
1
Availability: HughesNet provides internet services in rural areas where traditional high-speed options are not available.
2
No Hard Data Caps: HughesNet does not charge overages for extra data use, though speeds may be throttled if data limits are exceeded.
3
Built-in Wi-Fi: All plans include built-in Wi-Fi, making it convenient for users.
4
24-Month Price Lock: Customers can lock in their prices for 24 months, providing stability in their monthly costs.
5
Customer Service: HughesNet is known for its customer service, with many customers reporting positive experiences with resolving issues.
6
Bonus Zone: HughesNet offers an additional 50GB of data during off-peak hours (2-5 AM), helping manage data usage.
CONS
1
Speed: HughesNet's speeds are generally slower compared to fiber or cable internet, with all plans offering 25 Mbps download speeds.
2
Data Throttling: Once data limits are reached, speeds are significantly reduced, which can be frustrating for heavy users.
3
Equipment Costs: Leasing equipment can add an extra $15-20 per month, and purchasing it outright can be expensive ($400-$550).
4
Latency: HughesNet experiences high latency due to the satellite connection, which can affect real-time applications like gaming and video conferencing.
5
Customer Service Issues: Some customers have reported difficulties in getting help from customer service, particularly with resolving speed issues.
HughesNet Features and Benefits
Features
Availability
Provides internet services in rural areas where traditional high-speed options are not available. Perfect for those who live in rural areas with no access to any other providers.
No Hard Data Caps
Does not charge overages for extra data use, though speeds may be throttled if data limits are exceeded.
Built-in Wi-Fi
All plans include built-in Wi-Fi, making it convenient for users.
24-Month Price Lock
Customers can lock in their prices for 24 months, providing stability in their monthly costs.
Customer Service
Known for its customer service, with many customers reporting positive experiences with resolving issues. Has a good customer service track record.
Bonus Zone
Offers an additional 50GB of data during off-peak hours (2-5 AM or 2-8 AM), helping manage data usage.
Largest Coverage
Has the largest coverage map in the USA. If HughesNet can't reach you, no one can.
Service in All US States and Dependencies
Provides service in all US states and dependencies.
Speed
Usually exceeds its advertised speeds. Offers consistent download speed of up to 25 Mbps and upload speed of up to 3 Mbps across all plans. Select plan up to 50 Mbps, Elite and Fusion up to 100 Mbps.
Extra Throughput Allowance for Unsociable Hours
Provides an extra throughput allowance for unsociable hours.
Stable Technology
Long-standing operator with stable technology.
Unlimited Data
All plans include unlimited data.
Competitive Pricing
Plans start at $49.99 per month for 12 months.
New Developments
Powered by high-capacity satellites, including JUPITER™ 3, the world's largest and most advanced commercial communications satellite.