HughesNet Reviews

Hughesnet.com offers several convenient methods for bill payment. Customers can pay their bills online, over the phone, and by mail. For online payments, customers can visit my.hughesnet.com/myaccount and click on the View/Pay Bill button. After entering the requested information, they can view their invoice and pay their bill. Customers can also call 866-482-1777 to pay their bill over the phone. Additionally, the HughesNet app (available on Apple and Google platforms) can be used for bill payments. When customers sign up for Hughesnet, they provide a credit or debit card that is used to automatically process monthly payments. They can sign in to their Hughesnet account at any time to view their bill or change their payment card. Please note that late Hughesnet payments could result in a fee and a service interruption.

Hughesnet.com offers a variety of home internet plans with different prices. The Hughesnet Elite plan provides high-speed home satellite internet with download speeds of up to 100 Mbps. There's also the Hughesnet Fusion® plan, which combines satellite and wireless technologies for a more responsive internet experience. The plans start at $49.99/mo. for the first 12 months. The prices for Hughesnet plans range from $49.99–$79.99/mo. with speeds up to 100 Mbps, depending on the plan chosen. However, there can be extra fees with Hughesnet. Equipment leasing can reach as high as $20/mo. depending on the plan, and activation and installation fees can add an extra $100–$300. It's important to note that all plans achieve up to 25 Mbps, but you can choose from 15 GB, 30 GB, 50 GB, or 100 GB per month. The prices for these plans range from $50 per month to $125 per month. The highest-tier plans can cost up to $174.99 per month. This is about average for satellite internet. Hughesnet is more affordable than Viasat, but the highest-tier plans are more expensive than Starlink Residential. Please note that the actual speeds and uninterrupted use are not guaranteed and may vary based on a variety of factors including, but not limited to the number of concurrent network users. The experience will vary based on the proximity to the Wi-Fi source. It's also worth noting that standard data may be slower than other traffic during high-traffic periods.

Hughesnet.com provides a return kit for leased equipment. This includes the modem, power supply, and radio. The equipment must be returned in good condition within 45 days of cancellation to avoid a $300 Unreturned Equipment Fee ($100 for the modem and power supply and $200 for the radio transmitter). If only some of the equipment is returned, a partial fee will be charged. The return kit includes a box for returning the equipment, a strip of tape to seal the box, and a pre-paid UPS return label. The antenna, antenna mount, or the cables that connect the radio to the modem or the modem to your computer do not need to be returned. Hughes is not obligated to uninstall or pay for removal of these items. For assistance, Hughes Customer Care can be contacted at 1-866-347-3292. To cancel the service, a call to 866-347-3292 is required. Early termination fees may apply if still under contract. The shipping policy was not explicitly found in the search results.

Hughesnet.com offers a variety of internet services. The Residential Satellite Internet Plans are designed for home users with different needs. The Hughesnet Elite plan provides high-speed home satellite internet with download speeds of up to 100 Mbps, ideal for streaming, accessing educational resources, and video conferencing. The Hughesnet Fusion® plan combines satellite and wireless technologies for reduced latency and a more responsive internet experience. This plan offers a low-latency, reliable connection and unlimited data. Customers can save up to $25/mo. for 12 months and have access to 24/7 customer support. The plans are powered by JUPITER™ 3, the largest communications satellite, and start at $49.99/mo. for the first 12 months. Hughesnet also offers Whole Home Wi-Fi for wall-to-wall Wi-Fi coverage with optional Mesh Wi-Fi nodes. The new Hughesnet satellite internet plans are powered by JUPITER™ 3, the world's largest and most advanced commercial communications satellite. Hughesnet was named the Best Satellite Internet Service Provider of 2024 and one of the Best Internet Service Providers for Rural Areas of 2024 by U.S. News & World Report. The company also offers business plans and has nationwide availability. Its satellite internet service offers plans up to 200 GB of data and speeds up to 100 Mbps. Its newer Fusion service, a combination of fixed wireless and satellite technology, provides high-speed internet up to 100 Mbps with lower latency. Established in 2017, Hughesnet Internet, a subsidiary of EchoStar, offers satellite internet with 25 Mbps download speeds and three Mbps upload speeds.